Friendly printer support
Printer support, made simple

Printer Problems? We're Here to Help.

From a new printer that will not connect to pages that will not print, get clear, friendly help for home and small-office setups.

Tell us what is wrong Explore services
Phone number: +41 43 505 25 36
Straightforward support. No jargon.
24/7 online support for Geneva, Lausanne and all 26 Swiss cantons.
A home-office printer producing a fresh page on a tidy desk
TroubleshootingMake sense of paper jams, print errors, faded pages and other frustrating faults.
Help that makes sensePractical, approachable support
Help for the printer you own
HPCanonEPSONbrotherXerox

Contact us for independent printer support

Need help with your printer in Geneva, Lausanne or elsewhere in Switzerland? Contact Swiss Printer Support for remote installation, Wi-Fi setup and troubleshooting.

Enquiries welcome for all printer brands, including those not listed. Choose “Other / not sure” in the form for an unlisted brand and include the brand, model and problem in your description. We will confirm what help is possible; support depends on the model and fault.

Swiss Printer Support is an independent service, not the official support department of HP, Canon, Epson, Brother or Xerox. For manufacturer warranties or official account enquiries, contact the manufacturer directly.

How we can help

Small printer problem. Clear next step.

Get help with the setup, connection or everyday issue getting between you and a printed page.

Printer installation

Get a new printer unboxed, connected and ready to print from your devices.

Troubleshooting

Make sense of paper jams, print errors, faded pages and other frustrating faults.

Printer maintenance

Keep everyday printing dependable with practical cleaning and upkeep.

Wi-Fi & network setup

Connect your printer to your home or office network and the right devices.

Remote IT support

Talk through the problem and get guided help without technical jargon.

Printer support for Geneva and Lausanne.

Based in Geneva, Swiss Printer Support helps homes and small offices in Geneva and Lausanne, in the canton of Vaud, with remote printer installation, Wi-Fi setup and troubleshooting. Online printer and IT support is available across all 26 Swiss cantons.

Printer installation, Wi-Fi setup and troubleshooting

Get help connecting a printer to your computer or office network, installing drivers, resolving offline printers and print queues, and setting up network printing. We support HP, Canon, Epson, Brother and Xerox printers.

Tell us your printer model, device and symptoms. We assess whether remote support is suitable; paper jams, damaged parts and other physical faults may require hands-on maintenance. Nationwide coverage refers to online support, not on-site visits.

Ask about printer support

Remote support across all 26 cantons

  • Aargau
  • Appenzell Ausserrhoden
  • Appenzell Innerrhoden
  • Basel-Landschaft
  • Basel-Stadt
  • Bern
  • Fribourg
  • Geneva
  • Glarus
  • Graubünden
  • Jura
  • Lucerne
  • Neuchâtel
  • Nidwalden
  • Obwalden
  • Schaffhausen
  • Schwyz
  • Solothurn
  • St. Gallen
  • Thurgau
  • Ticino
  • Uri
  • Valais
  • Vaud
  • Zug
  • Zurich

Not sure what the printer needs?

Start with what you can see. We will help make the next step clear.

Describe the problem
A simple way forward

From “it stopped working” to a plan.

No need to diagnose it first. A few useful details help us understand where to begin.

01

Tell us what is going on

Share your printer brand, what you were trying to do, and any message on the screen.

02

We find a clear next step

We look at the issue with you and explain the options in straightforward language.

03

Get printing working again

We help with setup or troubleshooting online throughout Switzerland.

Good to know

A few things you might be wondering.

If your question is not here, tell us what is happening and we can take it from there.

Which printer brands do you support?

We welcome enquiries for all printer brands. For a brand not listed in the form, select “Other / not sure” and describe the brand, model and problem. We will confirm whether we can help with your specific model and fault.

Can you help if my printer is offline?

Yes. We can help check the connection, Wi-Fi settings, printer queue and device setup to work out why it is showing offline.

Do I need to know what is wrong before I contact you?

Not at all. Describe what you see or what changed, and we can help narrow it down together.

Can you provide help remotely?

Many setup and software issues can be worked through online. Online support is available throughout Switzerland.

What happens when I submit the enquiry form?

The form sends your enquiry directly to Swiss Printer Support. You will see a confirmation if it is accepted, or an error if the email service is unavailable.

Let’s get it printing

Tell us a little about your printer.

Share the basics and submit your enquiry directly to the Swiss Printer Support team.

Online support hours: 24 hours a day, 7 days a week.

Phone number: +41 43 505 25 36
Not sure what the issue is called? Describe what you see.
Model number and error messages are useful, but optional.
We will reply using the email or phone number you provide.

Your enquiry is sent directly from this form. You do not need to open another app.

Get help

Share the basics and submit your enquiry directly to the Swiss Printer Support team.

Phone number: +41 43 505 25 36

Your enquiry is sent directly from this form. You do not need to open another app.